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Return Policy

Terms And Conditions

Warranty period is 6 months for any purchased product. All issues can be claimed within the period. Any claim after the period will not be accepted.

Costumers will be contacted in minimum 48-hour time after any claimed issue.

If status of a order is 'delivered' on database but costumer claims of 'undelivered' package, then the issue will be resolved on cooperation with courier and costumer side.

Replacement or Refund will not be accepted in case of wrong order claim after using the product. We will not be responsible for any phone damage due to wrong product use.

Refund amount may take up to 7-15 days to reflect for any transaction. All disputes are subject to jurisdiction of Bhubaneswar.

 

Cancellation Policy

To cancel any order go to Cancel Order link in 'My Account' after login.

Order cannot be cancelled once it is shipped/in transit/delivered to costumer.

Order will be cancelled in case of incorrect shipping address.

 

Replacement Policy

We are focused on providing genuine products always.

Costumers can request for replacement in any case of received different/damaged product, charger/cable malfunction.

replacement will only be done provided the proof of issues are genuine and proved after verification. invoice image and video proofs are mandatory for any replacement process.

replacement can be processed only once per order. Warranty period is counted from the day of order .Replacement can only be done in case of the same charger and phone model.it will not be accepted if both are of different model.

 

Return Policy

Costumer can opt to return any product only in case of delivered product is damaged or different from the order placed. Return process will only be done given the proofs of issues are proved genuine at our end.

Return can only be done in case of the same charger and phone model.it will not be accepted if both are of different model.

 

Refund Policy

Costumer will be refunded on cancellation of prepaid order before shipment.

If stocks are unavailable for any given order, then costumer will be refunded. 

In case of prepaid order if package is undelivered and has returned to us due to courier issue, then costumer will be refunded.

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